Dragon Master Auto Sound & Security

I was looking for a competent shop to install a high end security and remote start system, Install head unit and front and rear cameras on my Excursion. I did extensive research and read tons of reviews. I chose this shop due to the high volume (experience) of installations, and based on the "many" positive reviews. I did have a twitch of nervousness based on the "few" negative reviews. I put my mind to ease by thinking that certain people are just impossible to please, and also sometimes even the best people can have a bad day.. I called and spoke to Doc on phone he was very helpful and friendly, he told me to come in. I arrived and spoke to Eric and told him what I wanted done. He had a great attitude, was very patient, explained my options and gave me a great price. I left my truck and came back later. David, Doc & Daniel did the work on my truck. I was thoroughly impressed by their knowledge, craftsmanship, professionalism of the installation, attention to detail and courteousness of the complete staff. It was a "pleasure" dealing with this business, which is not a word most people associate with "Auto Shops" Everything works perfectly and everything promised was delivered!!! I would highly recommend Dragon Masters Auto Sound & Security . You have earned yourself a loyal customer...

I am disappointed with the service at this shop. Despite initially quoting $300 for sunroof tinting, they charged us $350, blaming inaccuracies on our car model. The work was delayed, and the quality was unsatisfactory. Erik's blame-shifting and unprofessionalism are disheartening. I cannot recommend this shop after such a frustrating experience.

very professional and great quality. I have a 2016 c300 and I wanted to install car play and backup camera. I went to 4 different shops they all told me negative information about how I shouldn’t do it after market .. and a whole lot of other stuff and crazy prices. I came here Eric told me the pros and the cons and gave me a price that beat all the other shops. The installation was amazing and very high quality. My car play works perfect and the backup camera is clear as if it came with the car. I was so happy with his work I went back and installed speakers with him as well and he directed me to the right speakers he thought would be best fit for my car .. and again his prices are unbelievable. He doesn’t rip you off like these other shops that over charge you. Most importantly he got my car done same day I went in , took me in right away. If you wanna add some extras to your car I would deff recommend dragon master. Eric is professional , very informative and gets straight to the point. Going back again next week for my tints on my car.